POLA B.A Prislumina

Orders are shipped within 3 business days from Japan.
Free Express shipping on orders over ¥40000/¥50000.
Shipping cost will be calculated at checkout.

Customs & Import Charges
Import duties, taxes, and related fees are not included.
These charges may apply depending on the destination country.
Any such charges are the responsibility of the customer.

See full policy: Shipping & Retuns

U.S. import rules changed in 2025. All orders are now subject to import duties and related fees.

1. Duties/Tariff are calculated by US Customs based on your purchase amount converted to USD (typically 15% for Japanese-origin cosmetics)
2. DHL processing fee apply (minimum $17 or 2% of the total value)
3. All customs duties and fees are the customer's responsibility
4. Payment is made directly to DHL after shipment, before delivery
5. If the charged amount seems incorrect, contact DHL US directly for verification

Refusal Policy: If duties are refused, the package will be destroyed locally with no refund.

By using our website, you acknowledge that you have read, understood, and agreed to all our policies, including the above.